San Dieguito Water District

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MISSION & VISION STATEMENTS

Mission: San Dieguito Water District is proud to be a customer-focused utility providing safe, reliable water in a cost effective and environmentally sustainable manner.

Vision: To offer exceptional service to all our customers by managing our organization and water resources to meet evolving regulatory requirements and water supply needs.

After Hours Emergencies: (760) 633-2922

CUSTOMER SELF SERVICE PORTAL NOW UTILITY ACCESS PORTAL

We have updated our Customer Self Service Portal to the Utility Access Portal. With the update, customers can:

quick pay as a guest without creating an online account;
pay bills from any device any time;
view real-time account balances;
view prior consumption data for comparison purposes;
access payment histories, bill due dates, and deposits on file;
request service or change account information; and
update auto pay at any time.

Click the Pay Bill/Manage Account button above to access the new portal.

2025 PUBLIC HEALTH GOAL REPORT

View the report

2024 Annual Water Quality Report

View the report

District Encourages Voluntary Conservation Actions

Level I Voluntary Measures

Stop washing down paved and hard surfaces, such as sidewalks, driveways, and parking lots with potable water, except when necessary to alleviate safety or sanitation hazards
Stop water waste resulting from inefficient landscape irrigation, such as runoff, overspray, etc.
Use a bucket, watering can, hand-held hose with positive shut-off nozzle, or low-volume non-spray irrigation to water landscaped areas or wash cars
Only irrigate landscape areas before 10 a.m. and after 6 p.m. to limit effects of evaporation
Stop irrigating landscapes within 48 hours of measurable rainfall
Serve and refill water in restaurants and food service establishments only upon request
Offer guests in lodging establishments the option of not laundering towels and linens daily
Customers must repair all leaks within 5 days of detection or notification
Use recycled or non-potable water for construction purposes when feasible
Stop operation of decorative or ornamental fountains unless re-circulated or recycled water is used

Important Updates:

City of Encinitas

Welcome to the City of Encinitas!

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